Shipping policy

Shipping Policy — Europe First

Last updated: July 24, 2026

We ship worldwide. All items at Europe First are made to order through our print-on-demand production partners, so please read below to understand how production and shipping times work.

1. Shipping rates

Shipping costs are calculated automatically at checkout based on the weight of your order and your delivery destination. The rate shown at checkout is set by our production partners and reflects the actual cost of getting your order to you — we don't add any markup on top.

2. Production time

Because each item is printed or manufactured specifically for you, please allow 2–7 business days for production before your order ships. This applies even before tracking becomes available.

3. Shipping time

Once your order leaves production, delivery times vary by destination:

Portugal / European Union: 3–8 business days
United Kingdom: 4–10 business days
United States / Canada: 5–12 business days
Rest of the world: 7–20 business days

These are estimates provided by our shipping carriers and are not guaranteed. Customs processing, local delivery conditions, or peak seasons (e.g., holidays) may cause delays outside our control.

Please note: one of our products is produced by a different manufacturing partner with its own production and shipping process. For this item, total delivery time (production + shipping combined) is 10–24 business days, regardless of destination.

4. Order tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking number so you can follow your package's progress.

5. Multiple items in one order

If your order includes items from more than one production partner, they may ship separately and arrive in different packages, sometimes on different days. You'll receive a separate tracking notification for each shipment. There's no extra shipping cost to you for this — it's simply how made-to-order fulfillment works.

6. Customs, duties, and taxes

For international orders, your country may charge import duties, taxes, or customs fees upon delivery. These charges are the responsibility of the customer and are not included in the shipping cost shown at checkout, as they vary by country.

7. Incorrect address

Please double-check your shipping address before completing your order. If you notice an error, contact us immediately at europeansfirst@gmail.com — we can update it only if production hasn't started yet. We're not able to issue refunds for orders that were shipped to an address entered incorrectly at checkout.

8. Lost or delayed packages

If your order hasn't arrived within the estimated delivery window, contact us and we'll look into it with the carrier. See our Return and Refund Policy for details on lost shipments.